Comments on: Stakeholder value and not business value http://pmgandhi.wordpress.com/2006/07/13/stakeholder-value-and-not-business-value/ Its all about delivering business value Mon, 27 Apr 2009 11:39:51 +0000 http://wordpress.com/ hourly 1 By: torchwolf http://pmgandhi.wordpress.com/2006/07/13/stakeholder-value-and-not-business-value/#comment-20 torchwolf Mon, 18 Dec 2006 18:32:21 +0000 http://pmgandhi.wordpress.com/2006/07/13/stakeholder-value-and-not-business-value/#comment-20 Good thoughts. At the corporate level, organisations have often got in a mess through getting carried away on shareholder returns and neglecting other stakeholders, like customers and employees. A classic British example is Marks & Spencer, which just at the period it was making record profits and being lauded as one of the best managed companies in the world had also set itself up for a fall by neglecting customer value. There's a whole book about these issues, The End of Shareholder Value, by Alan Kennedy. Good thoughts.

At the corporate level, organisations have often got in a mess through getting carried away on shareholder returns and neglecting other stakeholders, like customers and employees.

A classic British example is Marks & Spencer, which just at the period it was making record profits and being lauded as one of the best managed companies in the world had also set itself up for a fall by neglecting customer value.

There’s a whole book about these issues, The End of Shareholder Value, by Alan Kennedy.

]]> By: What is the business case for a disruptive business model / technology ? « Agile Analysis http://pmgandhi.wordpress.com/2006/07/13/stakeholder-value-and-not-business-value/#comment-17 What is the business case for a disruptive business model / technology ? « Agile Analysis Sun, 17 Dec 2006 11:15:37 +0000 http://pmgandhi.wordpress.com/2006/07/13/stakeholder-value-and-not-business-value/#comment-17 [...] What does this mean for the well-intentioned analyst who believe their job is to protect the customer’s stakeholder value by coaching them against investing in such projects ? The truth is that it is not always possible to judge disruptive technologies or business models using traditional tools of analysis. [...] [...] What does this mean for the well-intentioned analyst who believe their job is to protect the customer’s stakeholder value by coaching them against investing in such projects ? The truth is that it is not always possible to judge disruptive technologies or business models using traditional tools of analysis. [...]

]]>